2010
“My husband and I wanted to thank you for a spectacular landscaping job! We are thrilled with the results, and we have received lots of compliments from our neighbors. I want to thank you for your professionalism and the attention to detail that you gave our project. It was a true pleasure to work with you and the planting crew. You left no doubt in my mind that I selected the best company for the work. Hopefully, you will be able to help us with more landscaping improvements in the near future. Best regards and Happy Holidays.“ JB, Charlottesville, 2010
“My husband and I wanted to thank you for a spectacular landscaping job! We are thrilled with the results, and we have received lots of compliments from our neighbors. I want to thank you for your professionalism and the attention to detail that you gave our project. It was a true pleasure to work with you and the planting crew. You left no doubt in my mind that I selected the best company for the work. Hopefully, you will be able to help us with more landscaping improvements in the near future.“ Charlottesville, 2010
“Everything you all did at my home is wonderful!! Thanks !!“ LF, Charlottesville, 2010
“We have been enjoying our garden every morning and afternoon, and I have been diligent in watering/maintaining it. Sprouts are beginning to emerge in the radish and the carrot rows, the onions are looking happy, the whole scene is perfect. Thanks a ton for all the effort and care you and your colleagues put into our garden. It looks spectacular! We are following your directions, and I will be putting some locust trunks along the upper fence section as you suggested. Looking forward to the harvest, and feel free to come by anytime and raid the garden! Hopefully we'll see you around. Take care.“ Regards, JK, Charlottesville, 2010
“The new trees are spectacular! Thanks to you and to the great crew you sent to complete the job. We look forward to enjoying our new sunny and open back yard.“ JB, Charlottesville, 2010
“I can't say enough about how great all of you have been. So much so, that my friend will be giving you a call as well....did I mention how great you all were? Thank you so much,“ ML, Charlottesville, 2010
“Adam, Edgar and Kevin were here this morning and they are heroes. Our son who was visiting us from Michigan couldn't get his car out to make a plane home from Baltimore and they stepped right up to help! Saved by you guys again! Thanks! K. O., Charlottesville, VA, February 2010
2009
“We would like to thank you and all of those at J.W. Townsend for the lovely holiday wreath and the calendar you sent us. They arrived today, and we are enjoying them both. You are all truly a "class act," and we hope you have a wonderful holiday season and New Year.” Charlottesville, VA, 2009
“My husband and I wanted to thank you for a spectacular landscaping job! We are thrilled with the results, and we have received lots of compliments from our neighbors.I want to thank you for your professionalism and the attention to detail that you gave our project. It was a true pleasure to work with you and the planting crew. You left no doubt in my mind that I selected the best company for the work.Hopefully, you will be able to help us with more landscaping improvements in the near future.” Charlottesville, VA, 2009
“The wreath is the prettiest one I have ever seen. Thank you so much! I will try to find a place to put it up where I can enjoy looking at it many times a day. I have enjoyed working with you on the design of the new gardens. The structure looks good even at this time of year. I know that they will be beautiful in their second year of growth.” Charlottesville, VA, 2009
“J.W. Townsend has done work on our property numerous times over many years for the simple reason that they have proven themselves to be completely reliable and professional, regardless of the type of job. From landscaping, large or small tree planting, or stonework/ hardscape construction they are, quite frankly, the best Contractors I have encountered in Albemarle County. They do it right the first time, but also stand behind their work 100%.We have seen the same teams and individuals year after year - which also says volumes for how they run their business and treat their employees. Our biggest endorsement is that we keep asking them to come back for more projects.” Charlottesville, VA, 2009
“The stonework looks great. They are doing a wonderful job. I was surprised to see them this morning (saw the truck) in such a down pour, hail and all. I'm glad they were able to at least see some action this morning.” Charlottesville, VA, 2009
“Hi, I am a local landscape designer. Recently I have had the wonderful opportunity to work with both Phil and Ed on helping me with a client that has had so far 4 re-designs from previous designers. Both Phil and Ed have been more than helpful and accommodating. Whenever I have called or emailed the responses have been quick, thoughtful and customer focused. A rarity these days in the nursery industry and in most industries!
Ed was more than persistent in helping me find not only the right plants but also the most beautiful ones. I am not sure how you have hired such wonderful people but I have referred Townsend to more and more people because of Ed and Phil's work ethic, customer focus, and courtesy. It is a pleasure to work with you all and thank you.” Charlottesville, VA, 2009
“We started with a scrubby lawn in the front of our house and wanted plantings instead. J.W. Townsend had been recommended by a friend, and they gave us a plan that not only added flowering plants and trees but included a stone path down from our house to the road. As a special feature, they recommended a Bluestone landing on which we could put a couple chairs in the middle of our new garden to enjoy the growth and the view. Graham Howe was a delight to work with - patiently answering all of our questions and considering other possible plant choices before we came up with a final design. The installation was done efficiently and exactly to design specifications by a crew that was both capable and considerate.” Charlottesville, VA, 2009
“The magnolia looks wonderful. It really finishes that end of the house!! And I love my Japanese Red Maple. The color is excellent at that end. You have really done an outstanding design and choice of plants. Thank you so much.” Charlottesville, VA, 2009
“Things really look good out here. I am sorry I did not see the guys today, but they did a super job!!!! It looks like it has always been this way. There is not a sign of construction or anything. Please thank them for me.” Charlottesville, VA, 2009
“Everything looked great. Several people have been very complimentary. I love new plantings and the promise they offer.” Charlottesville, VA, 2009
"Thanks again for the fine job.” Charlottesville, VA, 2009
"The magnolias look great. We're very pleased with not only the specimens acquired, but the diligence in the project." Earlysville, VA, 2009
“Without a doubt Jay and his staff are the friendliest and most knowledgeable group in a small business that I have ever met. Years ago, when I needed some professional landscape advice, Jay not only came to our house, but knowing of my own interest in gardening, asked for a detailed list of my favorite and not so favorite plants. Since our initial meeting, I have asked J.W. Townsend Landscape for guidance in small projects as well as larger ones. My husband and I continue to rave about our stone steps leading down to a private terrace in an area that was an ongoing source of frustration. I like the fact that although this company has grown, excellence remains. Every time I meet a new member of Jay’s team such as Graham or Bud, I am impressed. Jay knows how to find the right employees so that you know, you are still getting the best! For a gardener, it is gratifying to work alongside this team of professionals who value your input in projects as they make suggestions or design plans. Jay and his team have given me creativity and fun when it comes to gardening… for which I remain very thankful.” Charlottesville, VA, 2009
“I am writing to commend your team for the excellent installation and maintenance of our yard and garden. One year ago the area surrounding our house was a mud pit. While this was an enticing condition for our three year old, it looked terrible to us. Today, the grounds look like we have been here for years! My wife and I are very happy with your work and the conditions of our property.
"Phil, Mike, Steve and crew are all high integrity people with whom we enjoy interacting. They promptly respond to our issues or questions and always leave our home looking better than when they arrived. Of course our highest vote of confidence comes in the form of our ongoing relationship with Townsend Landscaping. We look forward to years of planting, grooming and generally enhancing our landscape with the help of your firm.” Charlottesville, VA, 2009
“Your fence people were great! The people working here were efficient and helpful – Phil in particular has been great!” Charlottesville, VA, 2009
“Everything from the beginning of this project has been a joy to work with, always polite, helpful, knowledgeable, and patient. I look forward to our continued association.” Charlottesville, VA, 2009
"Everything was WONDERFUL!" Charlottesville, VA, 2009
“We are grateful to J.W. Townsend, Inc. for so many things this holiday season. [We] appreciate your excellent and skilled landscape services all year round. We count on you to keep our outdoor spaces fresh and beautiful… and you do not disappoint.” Charlottesville, VA, 2008
“It was a pleasure from beginning to end. Everyone we spoke to was helpful and courteous. It all happened exactly as planned.” Charlottesville, VA, 2008
“Everyone was professional, knowledgeable and willing to please the customer. It’s hard to improve on that.” Charlottesville, VA, 2008
“Phil Ofrias is the best! He comes to all my boring job meetings faithfully.” Charlottesville, VA, 2008
“AS ALWAYS, an excellent, professional job!” Charlottesville, VA, 2008 “We have been very pleased with your efforts - now and in the past.” Charlottesville, VA, 2008
“I ABSOLUTELY LOVE my garden. The elderberry is perfect. I have been enjoying watching more blooms open on the ice plant and verbena. And a really great sign Friday morning: a cardinal came to visit the crape myrtle!” Charlottesville, VA, 2008
“You’re the best in the business!” Charlottesville, VA, 2008
“The mulching and pruning around the perimeter looks fantastic! What a difference it makes. Also, I have been delighted with the regular maintenance for the garden and watering of the potted flowers.” Charlottesville, VA, 2008
“We have been pleased with the responsiveness of your staff ... in developing a workable landscape plan in our back yard. She was eager to (1) use plants that were conducive to our site; and (2) she listened to our preferences and requirements and built them into the plan. Finally, she listened to our concerns and acted quickly to resolve them with Jay’s and Phil’s input. We so appreciate that kind of working relationship that works to our benefit!” Charlottesville, VA, 2008
“Jay, Tiffany, Ernesto & helpers, what a pleasure it was to work with such a professional organization. It is nice to see that companies are still out there that take such pride in their work and strive for excellence and customer satisfaction. It looks great!” Charlottesville, VA, 2008
“The trees are wonderful. I just love them. And the crew did a terrific job. They were great. I have instructions which I will follow scrupulously, so I am sure my new trees will flourish. I’m already thinking about what we might do next.” Charlottesville, VA, 2008
We wold love to hear from you. Tell us about your experiences with J.W. Townsend, Inc.
